Frequently Asked Questions

  • You aren’t just paying for a reservation, you’re investing in a curated experience. While anyone can book a room, Vignette acts as your advocate, architect, and insider. Our goal is to deliver a feeling—and a level of access—that cannot be found by scrolling the internet.

    • A Decade of Expertise: We bring over 10 years of luxury hospitality and global travel management to the table. We’ve seen the industry from every angle, which means we know exactly which levers to pull to make a journey exceptional.

    • Global Network & Preferred Access: Through a strategic partnership with Fora, we unlock VIP status and “un-bookable" perks at over 4,500 elite properties worldwide. You arrive as a preferred guest, not a confirmation number—which typically comes with a superior view.

    • Signature Curation: Intentional, individualized journeys that cut through the noise to find the soul of a destination. Every itinerary is Vignette-approved, ensuring your time is spent only on what actually matters.

    • Expert Execution: We manage the complex architecture of travel—logistics, vendor liaisons, and timing. We handle the friction so you can focus on the important stuff, like whether to have that second Negroni. (The answer is always yes.)

  • We operate at the intersection of meticulous logistical oversight and creative curation. Having scaled $15M+ global experiential divisions, our Principal Designer brings executive level of rigor to every itinerary. We don't just find hotels, we architect experiences for the hard to please.

  • Absolutely. Our Direct Booking service is complimentary and allows you to access VIP perks and property credits you wouldn't receive booking on your own. Simply send us your preferred property, and we will handle the rest.

  • Our fees reflect the level of design and production required for each unique journey. Hotel Curation begins at $75, while Bespoke Itineraries start at $500 for a 5-day journey. For Group & Celebration Management, we provide custom retainers based on the complexity of the production, while Direct Bookings are always complimentary. You can view our complete menu of services and investment tiers here.

  • At this time, Vignette specializes in ground-based curation and property management. While we do not book or reschedule commercial airfare, we provide full logistical support for the fallback of travel disruptions—including private transfers, airport-adjacent accommodations, and itinerary adjustments to keep your journey on track.

  • Professional fees (curation and design fees) are non-refundable, as they represent the creative work and research performed during the Discovery and Curation phases. For the travel components themselves (hotels, tours, transfers), we strictly adhere to the specific cancellation policies of our individual partners, which are clearly outlined in your final itinerary.

  • Yes. With extensive experience in global commercial strategy, we produce high-stakes corporate retreats and brand experiences that require executive-level contract negotiation and complex logistical oversight.

  • We specialize in elevating the collective experience through emotion, service, and atmosphere. No one remembers the logistics, but everyone remembers how it felt. (And the pasta. Obviously.)

    • Atmosphere & Storytelling: We architect journeys that foster connection. Whether it’s a family milestone or a brand retreat, we ensure the experience is a physical extension of your story, curated with a cohesive vibe from arrival to the final toast.

    • Guest Experience: Drawing on a background in high-touch luxury memberships, we design moments of discovery that turn guests into lifelong advocates. We ensure the "wow" moments are intentional, seamless, and actually, well, wow.

    • Experiential Strategy: We provide end-to-end management for high-touch programs, handling the heavy lifting and the "un-googleable" details so you can focus on being the host, not the coordinator.